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Help and FAQ / Is my report confidential

Is my report confidential?

The orb has been developed to offer all New Zealanders a simple and secure way to report online crime.

We are working with partner agencies including the Police, Department of Internal Affairs, Privacy Commissioner and Consumer Protection to direct your complaints through to the organisation best able to investigate or advise you on online crimes.

Disclosing your personal information

The orb service has been designed to be used anonymously but your report of an online crime is more likely to be investigated and action taken by one of our partner agencies if you disclose your personal information via the web forms.

Once you have chosen the type of report you would like to make you will be submitting your information in a secure environment via a 256 bit SSL high grade encrypted connection.

Sharing your report with partner agencies

All information submitted in your report will be securely stored and the most relevant partner agency will then be able to access and transfer this information to their own systems.

Your data will be treated as confidential at all times - should you choose to make an anonymous report, we will not log your computer's IP address so we will be unable to trace anonymous reports submitted.

However, if you choose to provide your details when making a report, your information may be forwarded to the appropriate law enforcement agency. In the event of an investigation, you may be contacted by the agency to provide more information to them.

Please read our privacy policy, terms of use and security policy for further information.